Spilling the Beans

beansI don’t do paid product endorsements (though I’m flattered when someone asks that I do).  So, if I sound like a shill when I come across something that helps me, it’s because I want it to help you, too.  That said, if you buy something as important and expensive as an e-discovery tool or review platform just because I use and like it, you haven’t done your due diligence.

I do freely endorse products I use and love (and I try to be as reticient as my big mouth allows concerning products I use and don’t love).  There are a handful of tools that fall into the category of “What would I do without them?”   Some are free little gems, like FTK Imager.  Others, like X-Ways Forensics or Prooffinder, are extraordinary bargains that pay for themselves in every case.  Finally, there are tools that don’t come cheap but equip lawyers, firms and companies with such powerful capabilities that they tip the scales steeply in their users’ favor in terms of getting a handle on the cost and complexity of e-discovery.  One of these is Nuix, an Australian import that I turn to almost daily to gain the upper hand with the evidence in my cases.

With that gassy preface, let me spill the beans on a little video that offers a lively perspective on data volumes in e-discovery.  It commits the cardinal sin of offering a byte equivalency for ESI, but it does it in the right way: by stating its assumptions up front and identifying the composition of the data used for the extrapolation.  Above all, I applaud Nuix’ courage in choosing beans to make its point.  Considering the well-known propensities of the musical fruit, it’s hard to conceive of a better analogue for the gusts of hype that will waft through the halls of LegalTech New York next week!  See you there!

Master Bates Numbers in E-Discovery

 Rat VorgasmThe sophomoric title of this post strives to underscore the trial bar’s proclivity to self-abuse when it comes to the petulant insistence on Bates numbers embossed on each “page” of ESI produced in discovery.  My previous post on native production began by referencing a famous psychology experiment.  Comments to that post concerning Bates numbers prompted my recall of another famous psychology experiment, where McGill University’s James Olds and Peter Milner set up an apparatus electronically stimulating the pleasure (i.e., orgasm) center of rats’ brains.  Given control of their stimulus, the rats began virtually tossing one off about 2,000 times an hour, ignoring food, water and hockey.  This is why men must rest between orgasms; else, we would die of dehydration in adolescence. Continue reading

Blind as a Cat: Lawyers vs. Native Production

Blind as a catI took Introductory Psychology with a phalanx of freshmen in the cavernous Hamman Hall amphitheater at Rice University. Thirty-five years later, I best remember the astounding experimental work of Cambridge researchers, Colin Blakemore and G.F. Cooper, proving the ability to see isn’t born in us, but must be learned. Blakemore and Cooper reared kittens in darkness save for five hours a day when the kittens were placed in environments rigged so they could see only horizontal or vertical stripes.  When later exposed to a dangling black rod, the felines reared with horizontal stripes could see the rod only when it was positioned horizontally. As the rod was turned vertically, only the vertical world kittens saw it.  The rod “disappeared” in the eyes of the horizontal world kittens. Deprived of experience with the other plane, each group of kittens was incapable of seeing it. Their visual cortices didn’t develop the cells to see the horizontals or verticals they’d never experienced.

I think of those poor kittens as I ponder the relentless pushback I face trying to help lawyers see the unmistakable advantages of native review and production of ESI versus TIFF image and load file productions.  I’m starting to appreciate that what strikes me as pig headedness may just be kitten headedness. Continue reading

Congratulations to Paul Grimm, U.S. District Judge

http://chrisdale.files.wordpress.com/2011/05/judgegrimm.jpg?w=450Today was the last class of the semester for the Electronic Discovery & Digital Evidence course I teach at the University of Texas School of Law.  It’s been a great semester thanks to a luminous group of students who patiently endured fourteen three-hour classes and shined in six practical exercises on data mapping, encoding, legal hold, metadata and hash analysis, meet-and-confer and search and review.  But, there is nothing I could have done to make our final class more remarkable and memorable than the  excitement and joy of having today’s distinguished guest speaker, Magistrate Judge Paul Grimm, confirmed by the U.S. Senate as the nation’s newest Article III District Judge at the very moment he was concluding his videoconference with my class.

Congratulations, Judge Grimm!  No one more richly deserves this rare distinction, and everyone in the class will long remember that they were privileged to be part of the moment.  Thank you.

That Judge Grimm took the time during the Senate roll call vote to keep his promise to teach the class is so characteristic of the man’s honor, generousity and longstanding commitment to legal education, especially with respect to electronic discovery and digital evidence.  It felt like President Obama was teaching my Constututional Law class on election night.  Thanks again, Your Honor, and congratulations!  May you enjoy a long and healthy life to go with your new lifetime appointment.

Photo credit: Chris Dale

HP Autonomy A Bit Off the Mark on Autonomy

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Some weeks ago, I again slammed HP’s acquisition of Autonomy and forecasted a $4 billion dollar write down on the deal.  Well, I blew it.  Turns out the deal was far worse than even this vocal naysayer imagined.  Today, HP conceded that Autonomy was more scam than wham and took an $8.8 billion charge against the $10.3 billion purchase price of barely a year ago.  I’m guessing that HP is attributing some value to fancy teas in the break rooms.

In the final analysis, it can be safely concluded that the acquisition will indeed pump millions into the e-discovery economy as HP sues everyone in sight.  I wouldn’t want to be, say, KPMG or Deloitte, right about now, sheepishly defending my due diligence on the acquisition or the audit.  Has everyone lost the ability to gauge real value anymore?  Let the finger pointing begin!

Patently Unclear

Back when I first heard about credit default swaps and mortgage backed securities, I applied my rule-of-thumb for non-traditional investments.  That is, if I try to understand the mechanics and value of a process and can’t, maybe there’s less there than meets the eye.  It’s an egocentric approach but, it’s kept me from following the crowd into some pretty awful investments.  If I don’t get it, I don’t buy it.

Searching ESI is what I do during much of my waking hours, so I pretty well “get” searching ESI.  I still regard myself as more a student than a teacher of technology assisted review, but I’m trying very, very hard to “get” all the variations of these advanced analytic technologies…with mixed success.  I should mention: You can’t use the If I don’t get it, I don’t buy it credo unless you also bust your hump trying to get it.

I mention all of this by way of noting that Nicholas Economou, the Chairman and CEO of e-discovery service provider H5, kindly dropped me a note to announce that H5 had secured a patent for its “high recall and high precision relevancy searching” process.  Per H5’s press release, U.S. patent number 8,296,309 covers H5’s method for “generating and iteratively refining relevance rules used as complex search queries to find relevant documents. Based on direction from counsel and informed by review of example documents, relevance rules are populated with linguistic search terms and iteratively refined to increase accuracy.”

Holy smokes!  That’s what I do!  H5 has patented practical keyword search! Continue reading

Are They Trying to Screw Me?

The title of this post is the question posed by a plaintiffs’ lawyer who called because he didn’t know what to make of a proposal from opposing counsel.  The lawyer explained that he’d attended a Rule 26(f) “Meet ‘n Confer” where he’d tried to manifest the right grunts and signs to convey that he wanted electronically-searchable production.   As neither of the lawyers conferring knew how they might achieve such a miracle, they shared a deer-in-headlights moment, followed by the usual “let me ask my client and get back to you” feint.  Some years back, I defined a Rule 26(f) conference as “Two lawyers who don’t trust each other negotiating matters neither understand.”  That definition seems to have withstood the test of time.

Before my high-handed cynicism turns you off completely, let me explain that I appreciate that many fine lawyers didn’t grow up with this “computer stuff.”  They earned their stripes with paper and, like me, leapt to law from the liberal arts.  They’re crazy busy with the constant demands of a trial practice, and ESI is just not a topic that excites their interest.  Some are still recovering from the last time they tried to pick up pointers from a tech-savvy person and nearly drowned in a sea of acronyms and geek speak.

I feel your pain.  I do.  Now, let’s ease that pain:

The other side proposed:

Documents will be produced as single page TIFF files with multi-page extracted text or OCR.  We will furnish delimited IPRO or Opticon load files and will later identify fielded information we plan to exchange. 

Are they trying to screw you?  Probably not.
Are you screwing yourself by accepting the proposed form of production?  Yes, probably.

Continue reading

Got TAR?

If you talk frankly with those in the predictive coding business, it won’t be long until they lament, “Our beans are so magical, we just can’t fathom why more customers aren’t planting them.”  They insist that lawyers (or corporations or judges) don’t “get it.”  That is, those who hold the purse strings or call the shots don’t appreciate how much money can be saved, how much better the result can be or how much tedious review can be delegated to tireless technology tools.

It’s a common sentiment expressed by all in the business of selling technology assisted review; yet despite their shared frustration, I see no indication that they have laid down their arms and formed an industry association geared to jointly advancing shared goals and resolving common problems  The result has been widespread confusion about the technology and more heat than light when it comes to litigants having the confidence to not only use the emerging technologies but also to deploy them in ways that don’t trade one broken system for another.

It would be much easier to educate the bench and bar from a place of consensus; and cheaper, too.  As the small cadre of providers claw for their piece of a nascent market, they sow seeds of doubt.  The statistical precepts are identical.  The underlying technologies are substantially similar (although the particulars of the algorithms differ).  The tools have more in common than sellers care to admit.  Certainly, consumers think them much the same.

When the dairy industry wanted to float all boats, they asked, simply, “Got Milk?”  They didn’t ask “Got Milk from from Holstein-Friesian cattle milked in herringbone parlors and sterilized by plate heat exchangers?

How is it a “Got Milk?” message that didn’t promote the interests of one supplier over another acquired a 90% awareness among U.S. consumers?  Could it be that members of milk boards put their common needs above their individual market share?

“But,” the sellers reply, “milk is a fungible good, and e-discovery services aren’t!”

Hmmm, Really?  Does it seem to you, dear reader, that consumers of e-discovery services seek highly-differentiated offerings, not commoditized services?  Are no suppliers being shut out by low bidders touting meat cleaver culling at rock-bottom per gigabyte pricing when technology-assisted approaches would be so much better?

It’s time to wake up and smell the TAR.  Predictive coding vendors (and others) need to band together, establish practical guidelines and reasonable standards, jointly promote education and research and see where a little shared effort can build a market big enough for all–not to fix prices or divvy up spoils, but to direct energy and creativity to secure a whole greater than the sum of its parts and to prevent quality from becoming the red-headed stepchild of EDD.

So, Bob, Craig, Arnaud, Quin, Herb, Steve, Ian, Jim, Amir, Warwick, Nicholas, and perhaps even you, too, Gordon, Maura, Bill and Karl.   Don’t wait for Sedona, EDRM, EDI or (heaven help us) one of the EDD lobbying groups to call the tune!  Form your own industry organization now.  Check your egos at the door, keep it simple, don’t fight over who will run it, have an organizational meeting, identify common interests, hire a part-time admin and write some modest checks.  The payback to you will be great, and the benefit to the justice system greater still.

And, no, there’s nothing in it for me.  I just think it’s a good idea.  Apologies to those whose names I omitted in my desire to avoid sounding like the start of a Mickey Mouse Club episode.

Charles Cameron Ball, 1951-2012

My big brother Charles died last night. He was just 61, but an interval of drug abuse in New York in the seventies took its toll on his formidable mind while Hepatitis C ravaged his body. Charles graduated from Mercersburg Academy and Sarah Lawrence College. He also studied at Dartmouth College and Columbia University, a paper short of his Masters. I will forever think of Charles as a college student; and as he cared little for gainful employment, Charles always lived like a college student. It was what he did best. Charles was never without a book, and always the sort of book that only scholars read. When it wasn’t a book, it was music. No one loved music more. In a stint as a record producer for Lust/Unlust Music, Charles was elated when his punk single was named “Best New Record Below 14th Street.”

Though he loved several women, Charles never married or had a family. He wasn’t grown up enough for that. His was a life of the mind, so losing his mind was losing everything. Still, when Charles had his headphones on, when he had his music, he had everything he wanted, and he was sublimely happy. How many of us accomplish that?

When someone we love dies, we cry for them, or we try to; but we mostly cry for ourselves, for all the unresolved, unspoken, unfinished pieces of our lives that bumped up against theirs. We cry for all we can never make right or share with them again. A piece of us dies, too; a piece that no one else mourns. I’m crying for my big brother, a little ashamed that I’m crying for me, regretting that things couldn’t have been different, that I didn’t do more.

A sibling is a rival for our parents’ attention, affection and pride. They are the embodiment of who we are and who we will never measure up to. They are the light and the shadow that define us, to ourselves and in the eyes of family and friends and teachers in those crucial, crucible years when we are becoming who we will become. I am who I am because my brother Charles gently guided me on my way at a time when he was my hero. I never told him that. If I had, he would have brushed it off in his self-deprecating way.

I am flooded with memories of his kindness.  It was Charles who showed me how to modulate a flashlight beam and use it to carry sound. That was a pretty big deal back in the mid-1960s. I was 8, making him 14. He understood the magic, the power, of technology, and he put it in my little hands. He shared the spark as Prometheus shared fire. We were both going to be great scientists in those days of astronauts and Heathkits; although in truth, he wanted to be the great scientist, and I just wanted to be like him.

We don’t always know how much we change the trajectory of other lives. I don’t expect that Charles knew how much he meant to me or how much he influenced me. I’ll never be able to tell him. I hope it’s enough that I know.

I lost the brother I loved most and needed most a long, long time ago. The grotesque man child that took his place seemed not to miss the young genius he’d been. He had other regrets that consumed him. But that awkward, brainy, talented, modest and sweet young fellow set the standard for me. He was the big brother I wanted to make proud. He was once poised to be anything and do anything.

In the end, most would conclude he didn’t amount to much.

But I can’t feel that way because I am his legacy. He challenged me and believed in me. Even as he failed in most everyone’s eyes, there was always in him an intellect I knew I’d never equal. I never minded that because Charles never used his intellect to diminish anyone. He didn’t need to be the smartest person in the room, even when he had no equal. I wish you could have known that big brother, and I wish I could have had him all my life.  I suppose its enough that I had him for a little while, a long, long time ago.

Rest in peace, big brother. I love you.

Autonomy and HP a Year On: Brilliant or Blooper?

So Hewlett-Packard is facing the music on its acquisition of EDS and taking an $8 billion write down on its $13.9 billion acquisition of EDS in 2008.  That’s sad, but not surprising.  It naturally makes one wonder about the fate of Autonomy, which HP acquired about a year ago for the absurdly premium price of $10.3 billion.  How long until that write down, and how big will it be? Continue reading