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Ball in your Court

~ Musings on e-discovery & forensics.

Ball in your Court

Category Archives: Computer Forensics

Don’t Bet the Farm on Slack Space

14 Thursday May 2020

Posted by craigball in Computer Forensics, E-Discovery, General Technology Posts

≈ 7 Comments

A depiction of file slack from Ball, E-Discovery Workbook © 2020

A federal court appointed me Special Master, tasked to, in part, search the file slack space of a party’s computers and storage devices.  The assignment prompted me to reconsider the value of this once-important forensic artifact.

Slack space is the area between the end of a stored file and the end of its concluding cluster: the difference between a file’s logical and physical size. It’s wasted space from the standpoint of the computer’s file system, but it has forensic significance by virtue of its potential to hold remnants of data previously stored there.  Slack space is often confused with unallocated clusters or  free space, terms describing areas of a drive not currently used for file storage (i.e., not allocated to a file) but which retain previously stored, deleted files. 

A key distinction between unallocated clusters and slack space is that unallocated clusters can hold the complete contents of a deleted file whereas slack space cannot.  Data recovered (“carved”) from unallocated clusters can be quite large—spanning thousands of clusters—where data recovered from a stored file’s slack space can never be larger than one cluster minus one byte.  Crucially, unallocated clusters often retain a deleted file’s binary header signature serving to identify the file type and reveal the proper way to decode the data, whereas binary header signatures in slack space are typically overwritten.

A little more background in file storage may prove useful before I describe the dwindling value of slack space in forensics.

Electronic storage media are physically subdivided into millions, billions or trillions of sectors of fixed storage capacity.  Historically, disk sectors on electromagnetic hard drives were 512 bytes  in size.  Today, sectors may be much larger (e.g., 4,096 bytes).  A sector is the smallest physical storage unit on a disk drive, but not the smallest accessible storage unit.  That distinction belongs to a larger unit called the cluster, a logical grouping of sectors and the smallest storage unit a computer can read from or write to.  On Windows machines, clusters are 4,096 bytes (4kb) by default for drives up to 16 terabytes.  So, when a computer stores or retrieves data, it must do so in four kilobyte clusters.

File storage entails allocation of enough whole clusters to hold a file.  Thus, a 2kb file will only fill half a 4kb cluster–the balance being slack space.  A 13kb file will tie up four clusters, although just a fraction of the final, fourth cluster is occupied is occupied by the file.  The balance is slack space and it could hold fragments of whatever was stored there before.  Because it’s rare for files to be perfectly divisible by 4 kilobytes and many files stored are tiny, much drive space is lost to slack space.  Using smaller clusters would mean less slack space, but any efficiencies gained would come at the cost of unwieldy file tracking and retrieval.

So, slack space holds forensic artifacts and those artifacts tend to hang around a long time.  Unallocated clusters may be called into service at any time and their legacy content overwritten.  But data lodged in slack space endures until the file allocated to the cluster is deleted–on conventional “spinning” hard drives at any rate.

When I started studying computer forensics in the MS-DOS era, slack space loomed large as a source of forensic intelligence.  Yet, apart from training exercises where something was always hidden in slack, I can’t recall a matter I’ve investigated this century which turned on evidence found in slack space.  The potential is there, so when it makes sense to do it, examiners search slack using unique phrases unlikely to throw off countless false positives.

But how often does it make sense to search slack nowadays?

I’ve lately grappled with that question because it seems to me that the shopworn notions respecting slack space must be re-calibrated.  

Keep in mind that slack space holds just a shard of data with its leading bytes overwritten.  It may be overwritten minimally or overwritten extensively, but some part is obliterated, always.  Too, slack space may hold the remnants of multiple deleted files; that is, as overlapping artifacts: files written, deleted overwritten by new data, deleted again, then overwritten again (just less extensively so).  Slack can be a real mess.

Fifteen years ago, when programs stored text in ASCII (i.e., encoded using the American Standard Code for Information Interchange or simply “plain text”), you could find intelligible snippets in slack space.  But since 2007, when Microsoft changed the format of Office productivity files like Word, PowerPoint and Excel files to Zip-compressed XML formats, there’s been a sea change in how Office applications and other programs store text.  Today, if a forensic examiner looks at a Microsoft Office file as it’s written on the media, the content is compressed.  You won’t see any plain text.  The file’s contents resemble encrypted data.  The “PK” binary header signature identifying it as compressed content is gone, so how will you recognize zipped content?  What’s more, the parts of the Zip file required to decompress the snippet have likely been obliterated, too. How do you decode fragments if you don’t know the file type or the encoding schema?

The best answer I have is you throw common encodings against the slack and hope something matches up with the search terms.  More-and-more, nothing matches, even when what you seek really is in the slack space. Searches fail because the data’s encoded and invisible to the search tool.  I don’t know how searching slack stacks up against the odds of winning the lottery, but a lottery ticket is cheap; a forensic examiner’s time isn’t.

That’s just the software.  Storage hardware has evolved, too.  Drives are routinely encrypted, and some oddball encryption methods make it difficult or impossible to explore the contents of file slack.  The ultimate nail in the coffin for slack space will be solid state storage devices and features, like wear leveling and TRIM that routinely reposition data and promise to relegate slack space and unallocated clusters to the digital dung heap of history.

Taking a fresh look at file slack persuades me that it still belongs in a forensic examiner’s bag of tricks when it can be accomplished programmatically and with little associated cost.  But, before an expert characterizes it as essential or a requesting party offers it as primary justification for an independent forensic examination, I’d urge the parties and the Court to weigh cost versus benefit; that is, to undertake a proportionality analysis in the argot of electronic discovery.  Where searching slack space was once a go-to for forensic examination, it’s an also-ran now. Do it, when it’s an incidental feature of a thoughtfully composed examination protocol; but don’t bet the farm on finding the smoking gun because the old gray mare, she ain’t what she used to be!
See? I never metaphor I didn’t like.

******************************

Postscript: A question came up elsewhere about solid state drive forensics. Here was my reply:

The paradigm-changing issue with SSD forensic analysis versus conventional magnetic hard drives is the relentless movement of data by wear leveling protocols and a fundamentally different data storage mechanism. Solid state cells have a finite life measured in the number of write-rewrite cycles.

To extend their useful life, solid state drives move data around to insure that all cells are written with roughly equal frequency. This is called “wear leveling,” and it works. A consequence of wear leveling is that unallocated cells are constantly being overwritten, so SSDs do not retain deleted data as electromagnetic drives do. Wear leveling (and the requisite remapping of data) is handled by an SSD drive’s onboard electronics and isn’t something users or the operating system control or access.

Another technology, an ATA command called TRIM, is controllable by the operating system and serves to optimize drive performance by disposing of the contents of storage cell groups called “pages” that are no longer in use. Oversimplified, it’s faster to write to an empty memory page than to initiate an erasure first; so, TRIM speeds the write process by clearing contents before they are needed, in contrast to an electromagnetic hard drive which overwrites clusters without need to clear contents beforehand.

The upshot is that resurrecting deleted files by identifying their binary file signatures and “carving” their remnant contents from unallocated clusters isn’t feasible on SSD media. Don’t confuse this with forensically-sound preservation and collection. You can still image a solid state drive, but you’re not going to get unallocated clusters. Too, you won’t be interfacing with the physical media grabbing a bitstream image. Everything is mediated by the drive electronics.

******************************

Dear Reader, Sorry I’ve been remiss in posting here during the COVID crisis. I am healthy, happy and cherishing the peace and quiet of the pause, hunkered down in my circa-1880 double shotgun home in New Orleans, enjoying my own cooking far too much. Thanks to Zoom, I completed my Spring Digital Evidence class at the University of Texas School of Law, so now one day just bubbles into the next, and I’m left wondering, Where did the day go?. Every event where I was scheduled to speak or teach cratered, with no face-to-face events sensibly in sight for 2020. One possible exception: I’ve just joined the faculty of the Tulane School of Law ten minutes upriver for the Fall semester, and plan to be back in Austin teaching in the Spring. But, who knows, right? Man plans and gods laugh.

We of a certain age may all be Zooming and distancing for many months. As one who’s bounced around the world peripatetically for decades, not being constantly on airplanes and in hotels is strange…and stress-relieving. While I miss family, friends and colleagues and mourn the suffering others are enduring, I’ve benefited from the reboot, ticking off household projects and kicking the tires on a less-driven day-to-day. It hasn’t hurt that it’s been the best two months of good weather I’ve ever seen, here or anywhere. The prospect of no world travel this summer–and no break from the soon-to-be balmy Big Easy heat–is disheartening, but small potatoes in the larger scheme of things.

Be well, be safe, be kind to yourself. This, too, shall pass and as my personal theme song says, There's a Great Big Beautiful Tomorrow. Just a Dream Away.

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Degradation: How TIFF+ Disrupts Search

15 Wednesday Jan 2020

Posted by craigball in Computer Forensics, E-Discovery, Uncategorized

≈ 7 Comments

broken searchRecently, I wrote on the monstrous cost of TIFF+ productions compared to the same data produced as native files.  I’ve wasted years trying to expose the loss of utility and completeness caused by converting evidence to static formats.  I should have recognized that no one cares about quality in e-discovery; they only care about cost.  But I cannot let go of quality because one thing the Federal Rules make clear is that producing parties are not permitted to employ forms of production that significantly impair the searchability of electronically stored information (ESI).

In the “ordinary course of business,” none but litigators “ordinarily maintain” TIFF images as substitutes for native evidence   When requesting parties seek production in native forms, responding parties counter with costly static image formats by claiming they are “reasonably usable” alternatives.  However, the drafters of the 2006 Rules amendments were explicit in their prohibition:

[T]he option to produce in a reasonably usable form does not mean that a responding party is free to convert electronically stored information from the form in which it is ordinarily maintained to a different form that makes it more difficult or burdensome for the requesting party to use the information efficiently in the litigation. If the responding party ordinarily maintains the information it is producing in a way that makes it searchable by electronic means, the information should not be produced in a form that removes or significantly degrades this feature.

 FRCP Rule 34, Committee Notes on Rules – 2006 Amendment.

I contend that substituting a form that costs many times more to load and host counts as making the production more difficult and burdensome to use.  But what is little realized or acknowledged is the havoc that so-called TIFF+ productions wreck on searchability, too.  It boggles the mind, but when I share what I’m about to relate below to opposing counsel, they immediately retort, “that’s not true.”  They deny the reality without checking its truth, without caring whether what they assert has a basis in fact.  And I’m talking about lawyers claiming deep expertise in e-discovery.  It’s disheartening, to say the least.

A little background: We all know that ESI is inherently electronically searchable.  There are quibbles to that statement but please take it at face value for now.  When parties convert evidence in native forms to static image forms like TIFF, the process strips away all electronic searchability.  A monochrome screenshot replaces the source evidence.  Since the Rules say you can’t remove or significantly degrade searchability, the responding party must act to restore a measure of searchability.  They do this by extracting text from the native ESI and delivering it in a “load file” accompanying the page images.  This is part of the “plus” when people speak of TIFF+ productions.

E-discovery vendors then seek to pair the page images with the extracted text in a manner that allows some text searchability.  Vendors index the extracted text to speed search, a mapping process intended to display the page where the text was located when mapped.  This is important because where the text appears in the load file dictates what page will be displayed when the text is searched and determines whether features like proximity search and even predictive coding work as well as we have a right to expect.  Upshot: The location and juxtaposition of extracted text in the load file matters significantly in terms of accurate searchability.  If you don’t accept that, you can stop reading.

Now, let’s consider the structure of modern electronic evidence.  We could talk about formulae in spreadsheets or speaker notes in presentations, but those are not what we fight over when it comes to forms of production. Instead,  I want to focus on Microsoft Word documents and those components of Word documents called Comments and Tracked Changes; particularly Comments because these aren’t “metadata” by any stretch.  Comments are user-contributed content, typically communications between collaborators.  Users see this content on demand and it’s highly contextual and positional because it is nearly always a comment on adjacent body text.  It’s NOT the body text, and it’s not much use when it’s separated from the body text.  Accordingly, Word displays comments as marginalia, giving it the power of place but not enmeshing it with the body text.

But what happens to these contextual comments when you extract the text of a Word document to a load file and then index the load files?

There are three ways I’ve seen vendors handle comments and all three significantly degrade searchability:

First, they suppress comments altogether and do not capture the text in the load files.  This is content deletion.  It’s like the content was never there and you can’t find the text using any method of electronic search.  Responding parties don’t disclose this deletion nor is it grounded on any claim of privilege or right.  Spoliation is just S.O.P.

Second, they merge the comments into the adjacent body text. This has the advantage of putting the text more-or-less on the same page where it appears in the source, but it also serves to frustrate proximity search and analytics.  The injection of the comment text between a word combination or phrase causes searches for that word combo or phrase to fail.  For example, if your search was for ignition w/3 switch and a four-word comment comes between “ignition” and “switch,” the search fails.

Third, and frequently, vendors aggregate comments and dump them at the end of the load file with no clue as to the page or text they reference.  No links.  No pointers.  Every search hitting on comment text takes you to the wrong page, devoid of context.

Some of what I describe are challenges inherent to dealing with three-dimensional data using two-dimensional tools.  Native applications deal with Comments, speaker notes and formulae three-dimensionally.  We can reveal that data as needed, and it appears in exactly the way witnesses use it outside of litigation.  But flattening native forms to static images and load files destroys that multidimensional capability.   Vendors do what they can to add back functionality; but we should not pretend the results are anything more than a pale shadow of what’s possible when native forms are produced.  I’d call it a tradeoff, but that implies requesting parties know what’s being denied them.  How can requesting party’s counsel know what’s happening when responding parties’ counsel haven’t a clue what their tools do, yet misrepresent the result?

But now you know.  Check it out.  Look at the extracted text files produced to accompany documents with comments and tracked changes.  Ask questions.  Push back.  And if you’re producing party’s counsel, fess up to the evidence vandalism you do.  Defend it if you must but stop denying it.  You’re better than that.

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Preserving Social Media Content: DIY

24 Tuesday Dec 2019

Posted by craigball in Computer Forensics, E-Discovery, General Technology Posts, Uncategorized

≈ 3 Comments

Social Media Content (SMC) is a rich source of evidence.  Photos and posts shed light on claims of disability and damages, establish malicious intent and support challenges to parental fitness–to say nothing of criminals who post selfies at crime scenes or holding stolen goods, drugs and weapons.  SMC may expose propensity to violence, hate speech, racial animus, misogyny or mental instability (even at the highest levels of government).  SMC is increasingly a medium for business messaging and the primary channel for cross-border communications.  In short, SMC and messaging are heirs-apparent to e-mail in their importance to e-discovery.

Competence demands swift identification and preservation of SMC.

Screen shots of SMC are notoriously unreliable, tedious to collect and inherently unsearchable.  Applications like X1 Social Discovery and service providers like Hanzo can help with SMC preservation; but frequently the task demands little technical savvy and no specialized tools.  Major SMC sites offer straightforward ways users can access and download their content.  Armed with a client’s login credentials, lawyers, too, can undertake the ministerial task of preserving SMC without greater risk of becoming a witness than if they’d photocopied paper records.

Collecting your Client’s SMC
Collecting SMC is a two-step process of requesting the data followed by downloading.  Minutes to hours or longer may elapse between a request and download availability. Having your client handle collection weakens the chain of custody; so, instruct the client to forward download links to you or your designee for collection.  Better yet, do it all yourself.

Obtain your client’s user ID and password for each account and written consent to collect. Instruct your client to change account passwords for your use, re-enabling customary passwords following collection.  Clients may need to temporarily disable two-factor account security.  Download data promptly as downloads are available briefly.

Collection Steps for Seven Social Media Sites
Facebook: After login, go to Settings>Your Facebook Information>Download Your Information.  Select the data and date ranges to collect (e.g., Posts, Messages, Photos, Comments, Friends, etc.).  Facebook will e-mail the account holder when the data is ready for download (from the Available Copies tab on the user’s Download Your Information page). Facebook also offers an Access Your Information link for review before download. Continue reading →

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Privacy: A Wolf in Sheep’s Clothing?

12 Tuesday Nov 2019

Posted by craigball in Computer Forensics, E-Discovery, Uncategorized

≈ 3 Comments

Next week is Georgetown Law Center’s sixteenth annual Advanced E-Discovery Institute.  Sixteen years of a keen focus on e-discovery; what an impressive, improbable achievement!  Admittedly, I’m biased by longtime membership on its advisory board and my sometime membership on its planning committees, but I regard the GTAEDI confab of practitioners and judges as the best e-discovery conference still standing.  So, it troubles me how much of the e-discovery content of the Institute and other conferences is ceded to other topics, and one topic in particular, privacy, is being pushed to be the focus of the Institute in future.

This is not a post about the Georgetown Institute, but about privacy, particularly whether our privacy fears are stoked and manipulated by companies and counsel as an opportunistic means to beat back discovery.  I ask you: Is privacy a stalking horse for a corporate anti-discovery agenda? Continue reading →

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A Primer on Processing and a Milestone

04 Monday Nov 2019

Posted by craigball in Computer Forensics, E-Discovery, General Technology Posts, Uncategorized

≈ 9 Comments

Processing 2019Today, I published my primer on processing.  It’s fifty-odd pages on a topic that’s warranted barely a handful of paragraphs anywhere else.  I wrote it for the upcoming Georgetown Law Center Advanced E-Discovery Institute and most of the material is brand new, covering a stage of e-discovery–a “black box” stage–where a lot can go quietly wrong.  Processing is something hardly anyone thinks about until it blows up.

Laying the foundation for a deep dive on processing required I include a crash course on the fundamentals of digitization and encoding.  My students at the University of Texas and at the Georgetown Academy have had to study encoding for years because I see it as the best base on which to build competency on the technical side of e-discovery.

The research for the paper confirmed what I’d long suspected about our industry.  Despite winsome wrappers, all the leading e-discovery tools are built on a handful of open source and commercial codebases, particularly for the crucial tasks of file identification and text extraction.  Nothing evil in that, but it does make you think about cybersecurity and pricing.  In the process of delving deeply into processing, I gained  greater respect for the software architects, developers and coders who make it all work.  It’s complicated, and there are countless ways to run off the rails.  That the tools work as well as they do is an improbable achievement.  Stilli, there are ingrained perils you need to know, and tradeoffs to be weighed.

Working from so little prior source material, I had to figure a lot out by guess and by gosh.  I have no doubt I’ve misunderstood points and could have explained topics more clearly.  Please don’t hesitate to weigh in to challenge or correct.  Regular readers know I love to hear your thoughts and critiques.

I’ll be talking about processing in an ACEDS/Logikcull webcast tomorrow (Tuesday, November 5, 2019) at 1:00pm EST/10:00am PST.  I expect it’s not to late to register.

The milestone of the title is that this is my 200th blog post and it neatly coincides with my 200,000 unique visitor to the blog (actually 200,258, but who’s counting?).  When I started blogging here on August 20, 2011, I honestly didn’t know if anyone would stop by.  Two hundred thousand kind readers have rung the bell (and that’s excluding the many more spammers turned away).  I hope something I wrote along the way gave you some insight or a chuckle.  I’m intensely grateful for your attention.

By the way, if you’d like to come to the Georgetown Advanced E-Discovery Institute in Washington, D.C. on November 21-22, 2019, please use my speaker’s discount code to save $100.00.  The discount code is BALL (all caps).  Hope to see you!

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Cryptographic Hashing: “Exceptionally” Deep in the Weeds

02 Wednesday Oct 2019

Posted by craigball in Computer Forensics, E-Discovery, General Technology Posts

≈ Leave a comment

We all need certainty in our lives; we need to trust that two and two is four today and will be tomorrow.  But the more we learn about any subject, the more we’re exposed to the qualifiers and exceptions that belie perfect certainty.  It’s a conundrum for me when someone writes about cryptographic hashing, the magical math that allows an infinite range of numbers to match to a finite complement of digital fingerprints. Trying to simplify matters, well-meaning authors say things about hashing that just aren’t so.  Their mistakes are inconsequential for the most part—what they say is true enough–but it’s also misleading enough to warrant caveats useful in cross-examination.

I’m speaking of the following two assertions:

  1. Hash values are unique; i.e., two different files never share a hash value.
  2. Hash values are irreversible, i.e., you can’t deduce the original message using its hash value.

Both statements are wrong. Continue reading →

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Cryptographic Hashing: A Deeper Dive

01 Tuesday Oct 2019

Posted by craigball in Computer Forensics, E-Discovery, General Technology Posts

≈ 1 Comment

It’s October (already?!?!) and–YIKES–I haven’t posted for two weeks.  I’m tapping away on a primer about e-discovery processing, a topic that’s received scant attention…ever.  One could be forgiven for thinking the legal profession doesn’t care what happens to all that lovely data when it goes off to be processed!  Yet, I know some readers share my passion for ESI and adore delving deeply into the depths of data processing.  So, here are a few paragraphs pulled from my draft addressing the well-worn topic of hashing in e-discovery where I attempt a foolhardy tilt at the competence windmill and seek to explain how hashing works and what those nutty numbers mean.  Be warned, me hearties, there be math ahead!  It’s still a draft, so feel free to push back and all criticism (constructive/destructive/dismissive) warmly welcomed.

My students at the  University of Texas School of Law and the Georgetown E-Discovery Training Academy spend considerable time learning that all ESI is just a bunch of numbers.  They muddle through readings and exercises about Base2 (binary), Base10 (decimal), Base16 (hexadecimal) and Base64; as well as about the difference between single-byte encoding schemes (ASCIII) and double-byte encoding schemes (Unicode).  It may seem like a wonky walk in the weeds; but the time is well spent when the students snap to the crucial connection between numeric encoding and our ability to use math to cull, filter and cluster data.  It’s a necessary precursor to their gaining Proustian “new eyes” for ESI.

Because ESI is just a bunch of numbers, we can use algorithms (mathematical formulas) to distill and compare those numbers.  Every student of electronic discovery learns about cryptographic hash functions and their usefulness as tools to digitally fingerprint files in support of identification, authentication, exclusion and deduplication.  When I teach law students about hashing, I tell them that hash functions are published, standard mathematical algorithms into which we input digital data of arbitrary size and the hash algorithm spits out a bit string (again, just a sequence of numbers) of fixed length called a “hash value.”  Hash values almost exclusively correspond to the digital data fed into the algorithm (termed “the message”) such that the chance of two different messages sharing the same hash value (called a “hash collision”) is exceptionally remote.  But because it’s possible, we can’t say each hash value is truly “unique.”

Using hash algorithms, any volume of data—from the tiniest file to the contents of entire hard drives and beyond—can be almost uniquely expressed as an alphanumeric sequence; in the case of the MD5 hash function, distilled to a value written as 32 hexadecimal characters (0-9 and A-F).  It’s hard to understand until you’ve figured out Base16; but, those 32 characters represent 340 trillion, trillion, trillion different possible values (2128 or 1632). Continue reading →

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Preserving Android Evidence: Return of the Clones?

17 Tuesday Sep 2019

Posted by craigball in Computer Forensics, E-Discovery, General Technology Posts

≈ 4 Comments

When computer forensics was in its infancy, examiners collected evidence from disks by copying their contents byte-for-byte to matching, sterilized disks, creating archival and working copies called “clones.”  Cloning drives was inefficient, expensive and error prone compared to the imaging processes that replaced it.  Yet, disk cloning worked for years, and countless cases were made on forensic evidence preserved by cloning and examined on cloned drives.

Now, cloning may be coming back; not to preserve hard drives but  to collect data from mobile devices backed up online, particularly Android phones.  If I’m right, it will be only a stopgap technique; but, it will also be an effective (if not terribly efficient) conduit by which mobile data preserved online can be collected and analyzed in discovery.

Case in point: Google’s recently expanded offering of cheap-and-easy online backup of Android phones, including SMS and MMS messaging, photos, video, contacts, documents, app data and more.  This is a leap forward for all obliged to place a litigation hold on the contents of Android phones — a process heretofore unreasonably expensive and insufficiently scalable for e-discovery workflows.  There just weren’t good ways to facilitate defensible, custodial-directed preservation of Android phone content.  Instead, you had to take phones away from users and have a technical expert image them one-by-one.

Now, it should be feasible to direct custodians to undertake a simple online preservation process for Android phones having many of the same advantages as the preservation methodology I described for iPhones two years ago.  Simple.  Scalable.  Inexpensive.

But unlike the iOS/iTunes methodology, Android backups live in the cloud.  At first, I anticipate there will be no means to download the complete Android backup to a PC for analysis.  Consequently, when we must process the preserved data for litigation, we may need to first restore the data to a factory-initialized “clean” phone as a means to localize the data for collection.  That’s not to say that Google won’t eventually offer a suitable takeout mechanism; after all, Google Takeout capabilities are second to none.  But, until we can backup Android content in a way that it can be faithfully and intelligibly retrieved directly from Google, examiners may revive the tried-and-true cloning of evidence to clean devices then collecting from the restored device.  Everything old is new again.

It won’t be so bad to use this stopgap approach considering that e-discovery typically entails preservation of far more mobile sources than need ultimately be processed.  So, while backing up many online and cloning a few to clean phones certainly isn’t a perfect solution for Android evidence, it’s good enough and cheap enough that courts should give short shrift to parties claiming that preserving phone evidence is unduly burdensome or complex.  For, as my e-discovery colleagues love to say, “Perfect isn’t the standard.”  I agree.  But, neither is the standard, “we couldn’t be bothered, judge.”

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How Will We Back Up iPhones Without iTunes?

30 Friday Aug 2019

Posted by craigball in Computer Forensics, E-Discovery, General Technology Posts

≈ 5 Comments

I’ve been on something of an e-discovery crusade for the last few years.  No, not my Quixotic, decade-long, “Native Production is More Utile and Efficient” crusade.  This is the other, later-but-just-as-frustrating crusade I call, “Mobile to the Mainstream.”  It’s a relentless, battleship-banging effort to foster recognition that mobile devices and their online information ecosystems are the most important sources of probative electronic evidence we have today.  Unless privileged, mobile evidence should be routinely preserved and produced in mainstream electronic discovery.  Honestly, shouldn’t that be obvious to even the most casual observer of modern life?

That mobile evidence is routinely ignored in civil matters by counsel, government and industry is troubling, and defended–if defended at all–by pointing to the alleged burden and technical “forensic-ness” of marshalling phone content.  I’ve countered with articles showing the ease with which iPhone content can be preserved, extracted and searched–at little to no cost and, crucially, without separating custodians from their devices.  The “trick” for Apple iOS devices was exploiting iTunes, and it was a good trick because iTunes is free, easy to use and supported by Apple on both Mac and Windows platforms around the world.

Then, Apple lately announced it was doing away with iTunes.  ARRRRGGHHH! 😱😖😭

But, no worries, the iPhone backup methodology I’ve put forward is still going to work after Apple releases the new Catalina operating system and cleaves iTunes into dedicated apps for music, podcasts and TV.  In fact, preserving iPhones may be easier for Mac users as Apple is shifting the backup tool into the Finder app.  You’ll do exactly the same thing I wrote about but Mac users with Catalina won’t even need to use iTunes to preserve mobile evidence.  It’ll be built in.

From what I understand, Windows users will still have an app for the task, probably iTunes for the foreseeable future.  So, I’m relieved to know that the “demise” of iTunes won’t be a barrier to simple, scalable preservation of iPhone content.  Things may even get a little easier.

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ILTACON 2019 at the Happiest Place on Earth

23 Friday Aug 2019

Posted by craigball in Computer Forensics, E-Discovery, General Technology Posts, Uncategorized

≈ 2 Comments

I’ve spoken at nearly all the legal technology conferences that have come and gone over the last thirty years.  Some, like LegalWorks and LegalTech West, are extinct (suggesting there is no appetite for legal technology west of Las Vegas).  Others, like ABA TechShow and LegalTech New York soldier on, shadows of what they once were, annually rearranging well-worn deck chairs.  They’re still frantic and fun to attend but TechShow has devolved to a mostly regional attendance and LegalTech’s influence has waned such that the most interesting meetings occur outside the Hilton.  Lately, the dynamic and influential meetups are those dedicated to a single product and its ecosystem (think Relativity Fest or ClioCon).  A stalwart exception, and an event I always try to cover, is ILTACON, the annual confab of the International Legal Technology Association. ILTACON remains vibrant and relevant, having found its compass after several rocky years of internal squabbling.

I just returned from Orlando and five days of impressive ILTACON content at the Swan and Dolphin hotels near EPCOT.  I talked about discovery tools and whether they’ve kept pace with the sea changes in electronic evidence.  My take: lawyers are behind the curve and tool vendors aren’t doing nearly enough to bridge the gap.

I’m a passionate student of architecture, with no particular skills, but boundless enthusiasm.  Thus, it was pleasing to experience the Swan and Dolphin Hotels, icons of post-modernism and two of the late architect Michael Graves’ most successful efforts.  Postmodernism was to last-century architecture what the leisure suit was to 1970’s fashion.  PoMo is no mo’, and none need mourn its passing.  Audacious in 1990, the Swan and Dolphin remain a good fit for the fever dream of Walt Disney World.  Outside of Orlando and Las Vegas, the absurd scale, palette and garish embellishment would have long lost its luster; yet in the House of the Mouse (and dead-flat Orlando), they still work.  Aesthetically, that is, not functionally.  The interiors are awful and the sprawl exhausting.  Home to ILTACON’s evening events, the dark, charmless Pacific Ballroom, should be renamed the Hangar of Terror (photo below.  Note the free throw competition hoop and backboard with tables beyond. What could POSSIBLY go wrong?).

 

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