Sedona Principle Six: Overdue for an Overhaul

moleThe Sedona Conference “Best Practices Recommendations & Principles for Addressing Electronic Document Production (2d Edition 2007)” still impresses me as a thoughtful and balanced articulation of how electronic discovery should proceed.  Yet, each time I read them, Principle Six stands out like a witch’s hairy mole on a pretty face.

Sedona Principle 6 is overdue for an overhaul:  It’s out of synch with reality, and always has been.

The current Principle Six states, “Responding parties are best situated to evaluate the procedures, methodologies, and technologies appropriate for preserving and producing their own electronically stored information.”

Sometimes responding parties are best situated.  But, sometimes they are foxes guarding henhouses, and sometimes possess so little competence that their folly serves as fodder for sanctions.

The presumption of superior competence is belied by the reality of widespread confusion and incompetence.  Yes, an organization may better know its own data for it’s in a superior position to know; but, it’s foolish to assume they possess a superior ken of their data with respect to its identification, preservation and transit into and through e-discovery.  That’s a specialty. Continue reading

Encoding in E-Discovery: Reductio ad Absurdum

ovationIn his keynote speech at the Zapproved Preservation Excellence Conference in Portland, Dr. Tony Salvador of Intel compared the “encores” of performers today to those of performers a century ago. “Encore,” Salvador noted, is French for “again;” yet, we use it to mean “more.”  Today, performers brought back by applause don’t repeat their performance; they play a different song.

But for hundreds of years, the encore was an unpredictable, spontaneous eruption.  Stirred by a brilliant aria in the midst of a performance, members of the audience would leap to their feet in applause, shouting, “ENCORE! ENCORE!” The singer and musicians were compelled to stop and perform the same song AGAIN.  This might happen over and over, until the rapture was so fixed in the listeners’ minds they’d relent and let the performance continue.

The audiences of the 18th and 19th centuries demanded repetition of what they heard because there was no technology to reproduce it.  Once Edison made sound stick to a cylinder, the mid-show encore disappeared, and the race to record everything began.

The natural world is an analog world.  The signals to our senses vary continuously over time, experienced as waves of light, vibration or other stimuli.  Much of the last century was devoted to recording analogs of these analogs; that is, preserving the waves of the natural world as waves that could be impressed upon tinfoil, wax and vinyl, as areas of transparency and opacity on photographic film or as regions of varying magnetic intensity on tape.

Then, late in the 20th century, we learned to mimic analog information using the rapid “on” and “off” of digital data, and devoted the last quarter of the century to converting our vast collection of analog recordings to digital forms.  ENCORE! ENCORE! (But this time, do it in ones and zeroes, okay?). It was my generation’s take on converting manuscripts to movable type in the middle ages. Continue reading

Dem Phones, Dem Phones, Dem iPhones

papal investitureI am not a dinosaur.  Except that I prefer e-mail to texting, and I forget that my students have never used a record player or lived without the Internet.  I’m not near the national average of 14 daily visits to Facebook, and I’ve yet to text a photo of my genitals–a practice so routine that it has a name, “junk shots” and its very own app, “Snapchat.”  When I need to know how to turn off a nagging dashboard light, I prefer written instructions over YouTube, and I do not video every concert and papal investiture I attend.  I still have two landline phone numbers.

Omigosh!  That last one.  I AM a dinosaur!

According to the U.S. Center for Disease Control, more than 41% of American households have no landline phone, relying on wireless service alone.  For those between the ages of 25 and 29, two-thirds are wireless-only.  Per an IDC report sponsored by Facebook, four out of five people start using their smartphones within 15 minutes of waking up and, for most, it’s the very first thing they do, ahead of brushing their teeth or answering nature’s call.

I cite these astonishing statistics to underscore a tendency in e-discovery to seek information in those places where we’ve grown comfortable despite compelling evidence that relevant information is elsewhere.  I’ve written on this “Streetlight Effect” before (at p. 252 of this collection of articles), in the context of the blind eye long turned to shortcomings of keyword search.  The latest manifestation is graver still, and will make for a perilous future if we do not rise to the challenge now.

I speak of the rapid accretion of unique, relevant data on mobile devices that has greatly outstripped our ability (or willingness) to preserve and process same.  Look around you.  Do you see the look down generation out there?  Why do you suppose the person in front of you on the jetway is walking so #$%^& slowly?

Apple just sold ten million units of its latest iPhone.  Ten million.  In a week.  How many of those purchasers sought a better device for making phone calls?  Did Apple even hint it had improved the phone as a phone?  No siree, Bob! Continue reading

Browning Marean 1942 – 2014

browning_mareanBrowning Endicott Marean III, 71, passed away last night in a hospital in his adopted hometown of San Diego. He died of complications attendant to a six month course of aggressive treatment for esophageal cancer.  Browning was not ready to go, and he fought his fate with the grace, intelligence, steadiness and humor that made us love him.  Browning Marean was the world’s best known and most admired ambassador for e-discovery, the peripatetic mayor of our global village.  No one traveled further, spoke more or put a better face on the American approach to the exchange of information in litigation than Browning.  Lawyers around the world think Americans mad when it comes to civil discovery; but when they heard Browning speak, when they heard that mellifluous radio announcer voice, they thought better of us.  And that was Browning in a nutshell: a wise, avuncular presence who just made you feel that everything would be all right. He touched my life for good, and I will miss him with all my heart.  In that, I am far from alone. Continue reading

Box 1663, Santa Fe, New Mexico

109_east_palaceI write from Santa Fe, New Mexico, where, joined by the amazing Judge Paul Grimm,  I have the enviable annual task of talking with employment law specialists about e-discovery at a venerable ALI CLE event called Current Developments in Employment Law.  Housed at the charming La Fonda Hotel, I am just steps away from 109 East Palace Street, the portal through which all civilian scientists and their families passed on their way to nearby Los Alamos to work on the Manhattan Project (so named to deflect suspicion from the real locations in Los Alamos, NM and Oak Ridge, TN).  Today, Los Alamos is world famous for the role it played in the creation of the atomic bomb; but back in 1943, Los Alamos was the most closely guarded secret in the world.  Officially, it didn’t exist.  You couldn’t even send mail there.  Instead, all communications came addressed to “Box 1663, Santa Fe, New Mexico.”

When in Los Alamos, I never fail to visit a little gem called the Norris E. Bradbury Science Museum.  The Bradbury has incomparable exhibits exploring the lives of the many ordinary and extraordinary people who changed the world at an old ranch school in the high desert.  It’s also a great place to get up close and personal with a nuclear warhead.  Admission is free, but you still need to pass through military checkpoints to come into town.

It will come as no surprise that I am passionate about computers.  Heck, I could look at computers all day (and often do)  But, you may be surprised to learn that computers played a big part in the development of the first Los Alamos A-bombs (code named Fat Man and Little Boy).  Los Alamos had the finest computers that money could buy.  Why am I so enamored of computers from that long-ago era?  Check out this clip from the new television series, Manhattan, to find out.

They sure don’t make ’em like they used to.

Unconscionable

Before I limited my law practice to work for courts and counsel, I was a trial lawyer working for contingent fees.  For 20+ years, I never charged for an hour of my time.  I funded the cases, did the work and was paid only if I recovered damages for my clients.  I charged 40% plus expenses; so, for the most part my clients and I shared roughly equally in the outcome.  At the time, I thought my fees proper, and they were certainly “industry standard.”  Everyone charged about the same, not from collusion but from plagiarism: lawyers didn’t draft fee agreements; we copied them.

But as I look back, I see that I could have charged less—even much less—and still have made a good living.  The only limits on what I could charge were the marketplace, where I saw no competition on price, and ethical precepts dictating a lawyer may not charge an illegal or unconscionable fee.

So, as someone who made a lot of money charging more than I needed to, I’m prompted to ask:

What are unconscionable charges in e-discovery?

I’m prompted by an affidavit, a sworn statement of an e-discovery expert leading a national litigation support vendor.  I won’t name names, because this post is about practices, not people.  But the affidavit shocked my conscience.

Continue reading

Richard G. Braman, 1953-2014

Braman,-RichardIt took eons for wind-borne grit to form the red rocks of Sedona, Arizona into greatness.  It took barely 16 years for Richard Braman’s grit to form The Sedona Conference and guide it to greatness.  I’m saddened to report that Richard Braman has died after a long battle with cancer.  Richard was just 60; but, in his too-brief life, he moved something more intractable than mountains; he moved the law forward in a reasoned and just way.

Richard Braman led all of us in the “Sedona Bubble” to lay down swords and use an advocate’s more powerful weapon, dialogue.  Richard carved out room for cooperation in an adversarial system of justice.  Some thought Richard’s Cooperation Proclamation naïve; but, Richard Braman was no naïf.  He was an accomplished trial lawyer who knew the trenches yet understood how much more could be won on level ground.

Perhaps it was Richard’s keen appreciation for jazz—he’d owned a jazz club in Minneapolis—that allowed him to see how discord and harmony could co-exist. I don’t know his inspiration; but, I know he was right.

I’m also certain that we have lost an extraordinary lawyer—a gentleman, a gentle leader and a true visionary.  The next time an opponent is a bit more reasonable, a bit more straightforward in an e-discovery conference, take a moment to thank Richard Braman.  My sympathies to Richard’s family, his co-workers at The Sedona Conference, his partners at Gray Plant Mooty and the many friends, foes and colleagues fortunate to have known him.

A funeral service will be held on Saturday, June 14, 2014 at 2:00 PM in the chapel of Greer’s Mortuary of Sedona, followed by interment at Sedona Community Cemetery.  Rest in peace, Richard.

A Guide to Forms of Production

forms_iconSemiannually, I compile a primer on some key aspect of electronic discovery.  In the past, I’ve written on computer forensics, backup systems, metadata and databases. For 2014, I’ve completed the first draft of the Lawyers’ Guide to Forms of Production, intended to serve as a primer on making sensible and cost-effective specifications for production of electronically stored information.  It’s the culmination and re-purposing of much that I’ve written on forms heretofore, along with new material extolling the advantages of native and near-native forms.

Reviewing the latest draft, there is much I want to add and re-organize; accordingly, it will be a work-in-progress for months to come.  Consider it a “public comment” version.  The linked document includes exemplar verbiage for requests and model protocols for your adaption and adoption.  I plan to add more forms and examples. Continue reading

Pilcrow and Thorn. That 70’s Cop Show, Right?

I’ve lately been immersed in the minutiae of load files while trying to complete a primer on forms of production and craft a load file exercise for the workbook students will use in the upcoming Georgetown E-Discovery Training Academy.

By the way, there’s still time to register for the ultimate e-discovery master class cum boot camp—a week in Washington, D.C. studying electronic discovery with a dedicated faculty, getting down and dirty with data.  You promised you were going to get your arms around the e-stuff; now is the time, and the Georgetown Academy is the place.  June 1-6, 2014.  I’ll sweeten the pot: Use the code EDTAREFERRAL when registering and take $300.00 off the price.

While sojourning in load file hell, I stumbled upon a tidbit of information I thought other e-discovery groupies might find mildly diverting.

Our Sesame Street words for today are Thorn and Pilcrow.

I refer, of course to the two symbols that serve as familiar field delimiters in Concordance load files; those persnickety text files that carry metadata and other information into e-discovery review tools.  In order for tabular data to be discretely searchable, it has to be set off (“fielded”) from other data by a separator.  On paper, we do this with vertical and horizontal lines, drawing rows and columns.  We literally delineate the fields of data so first names don’t wander into, say, last names or street names.  To accomplish the same end with digital data in load files, we use delimiters, such as commas, tabs or, in the case of Concordance load files, thorns and pilcrows.

A Thorn looks like this: þ and a Pilcrow looks like this: ¶
When seen in a load file, they look like this:

load file

If you’re like me, you’ve been happily calling pilcrows “paragraph symbols” for quite some time, and had no idea that very pregnant capital “I” was called a thorn.

But here’s the cool part: Thorns were very nearly a part of our modern English alphabet.  No kidding.  Apart from our boundless delight communing with thorns in load files, we nearly see a thorn every time we come across some cheesy shop that calls itself “Ye Olde This or That.”  The thorn was once a character standing in for the letter combination “TH” and pronounced the same way.   So, many signs in jolly ol’ England once read “þe” pronounced “the.”

Over time, what with old English scripts and fading paint and such, the thorn morphed into the letter “Y” and all those “þe Olde Curiosity Shoppes” became “Ye Olde Curiosity Shoppes.”  Another explanation is that, with the advent of the printing press, countries like Germany and Italy who exported typefaces didn’t use the thorn in their languages; so, they didn’t make thorn type.  Accordingly, those who thought the letter Y served as a reasonable facsimile started using it in lieu of the thorn.

When you see a thorn in a load file, smile.  We very nearly lost her forever.

Hat tip to http://mentalfloss.com/article/31904/12-letters-didnt-make-alphabet

Broken Badly: The Anderson Living Trust v. WPX Energy Production

Breaking BrowningU.S. District Judge James Browning is a fine fellow.  There are many reasons to say so; but the first is that, though he sits in New Mexico, he was born in the Great State of Texas.  Judge Browning kindly spoke to my E-Discovery class at the law school in September 2012.  I’d sought him out because he’d been ably grappling with e-discovery issues in a case styled S2 v. Micron.  In his remarks to my class, he splendidly recounted some of the challenges faced by judges who ascended to the bench before the Age of Digital Evidence.  Judge Browning has one of those C.V.s that could make any lawyer hate him (e.g., Yale, varsity letterman, Law Review editor-in-chief, Coif, Supreme Court clerk); but he’s a good judge and a nice guy to boot.

I share my admiration of Judge Browning to underscore that I feel a bit of a rat in expressing misgivings about his recent opinion in The Anderson Living Trust v. WPX Energy Production, LLC, No. CIV 12-0040 JB/LFG. (D. New Mexico March 6, 2014).  I think he got it wrong in some respects–not on the peculiar equities of the case before him, but in his broader analysis of Rule 34 of the Federal Rules of Civil Procedure and in conjuring a Hobson’s choice for requesting parties.  Continue reading