10 E-Discovery Tips for Judges

10 tips for judgesI speak with a lot of judges about e-discovery and digital evidence.  I’ve taught at Federal Judicial Center programs from coast-to-coast and addressed confabs of judges in various states. Some of these presentations have turned into annual pilgrimages.  Have PowerPoint.  Will travel.

It’s a privilege to address judges because, among their own, judges are more cordial, relaxed and candid than in their courtrooms.  But, it’s also a responsibility and a challenge.  In the state systems, I can often be a judge’s first exposure to e-discovery.

Lawyers want the quick course in e-discovery.  They expect to glean ESI skills in minutes, before they glaze over with the talk of metadata and forms of production. Lawyers seek the canned checklist or scripted list of questions, and little care if they understand what the check boxes mean or what the follow up question should be.

It drives me bonkers.

Judges want the quicker course in e-discovery.  They’re not driven to win the case. They’re not worried about losing a client or looking bad to the partners. They know that discovery rulings are discretionary and rarely prompt findings of reversible error.  Federal District Judges get to keep their jobs for life. Apart from hereditary monarchs, who else has that sort of job security?

Judges have hardly any incentive to learn something new, save one: They really want to make the right decisions.

But despite such purity of purpose, there are many reasons why e-discovery can be more challenging for the bench than for practicing attorneys, viz.:

  • Judges tend to be more senior, with the consequence that most had little hands-on experience with electronically stored information (ESI) in their own law practices;
  • Most lawyers are at sea with the technology, so less adept at framing ESI issues, making a record and educating courts;
  • The common practice to “split the baby” to achieve a just result rarely prompts good outcomes in e-discovery.

Recently, a judge asked me to pull together tips for jurists dealing with e-discovery; a list slated to be part of a presentation to a statewide judicial conference later this year. Responding to that request became the topic of my upcoming column in the October issue of Law Technology News, where I offer ten tips for judges who want to get e-discovery right.  Some are merely aspirational.  Some are pretty specific.  Here’s  a preview: Continue reading

She Didn’t Kiss Like Someone Named Robert Galbraith

Some readers know that I write an eponymous column for the American Lawyer Media print publication, Law Technology News.  I use this blog to test ideas for the column, and now-and-then the column affords fodder for the blog. The key difference between the two is that writing for print entails meeting deadlines and working within the confines of a strict word count.  You write because it’s due.  You write 1,200 words because the art and the layout allow for no more or less.

With a blog, you write when the spirit moves you and you can spare the time. You spit out as many or as few words as you wish.  A blog is instant gratification and a splendid outlet; but, nothing forces you to write for real quite like the imperative of print.

I’ve written BIYC the column for over eight years.  That’s a long tenure for a columnist, and I want to share the secret of my longevity to aid those who aspire to pen a column of their own.  Actually, I offer three secrets: Continue reading

Rest in Peace, Ross Kodner: A Giant in Law Office Technology

Ross_kodnerI received the sad news that Ross Kodner, a Wisconsin lawyer who left practice to market law office technology, has died of a heart attack.  Ross left a college-age son and daughter, both as bright and engaging as their dear father. Ross loved his kids more than anything, far more than even Corel WordPerfect or Fujitsu scanners (and for Ross, that’s saying a lot). There are few who can match the contributions Ross made to helping lawyers understand the emerging technologies that have transformed our lives and practices.

I feel as though I’ve known Ross forever, and I will miss him as long.  We met decades ago, on the law technology speaking circuit back when Ross pretty much WAS the law technology speaking circuit.  His campy humor, sardonic wit and (horrific) PowerPoints were legend.  For years, no self-respecting Bar Law Office Management organization mounted a credible program without Ross as a key presenter.

Ross loved the spotlight and deserved its shine; but, Ross was always happy to share the dais (although you had better be willing to fight for the microphone as Ross genuinely knew so much of value and aspired to convey it in such copious quantity that it could be hard to get in a word edgewise).   I learned a lot from Ross; not only about law office technology, but also about speaking, promoting legal technology, being a good father and—most of all—about the joy of bringing the “aha” moment to a room full of legal professionals.

There are thousands and thousands of lawyers across the nation who have Ross Kodner to thank for understanding some aspect of legal technology, whether it was how to slay the paper dragon or speed one’s use of software or make wise buying decisions.  Ross was our oracle and inspiration.

Like so many who ride the forensic technology circuit, I have endless Ross Kodner stories.  I won’t forget enjoying frozen custard in Milwaukee, tapas in Chicago, Peking duck in San Francisco or the countless times we broke bread, raised glasses and burned the midnight oil at Solo and Small Firm bar events in every big city and small burg you can name.

Back when Ross and I were always showing up at the same events and talking about many of the same topics, Ross took me aside and said, “Craig, you’re killing me.  I charge for my presentations and you’re giving yours away for free.”  Ross pressed me to seek honoraria to speak.  When I reluctantly took his advice, I suddenly found that, instead of being just another presenter, sponsors started calling me the “featured speaker” and putting my picture in the brochure.  I was making the same speeches, but thanks to Ross’ wise counsel, what I had to say was accorded more value because the hosts were paying for it.  That’s a pretty important life lesson.

For years, Ross hosted an amazing event at each ABA TechShow in Chicago called, simply, The Dinner.  It was the hottest ticket in town.  The Dinner was always held in a remarkable venue (museum, zoo, aquarium, yacht, penthouse…) and featured fantastic door prizes and cool freebies.  One year, Ross arranged for several thought leaders to receive Macbook Pro laptops and video iPods from Apple, back when those toys were so rare, costly and coveted.  That was Ross.  He did nice things for other people, and he made things happen.

I will miss that one-of-a-kind voice, that moon face with those big, black horn rims and the joie de vivre and energy that was uniquely Ross Kodner.  Rest in peace, old friend.  You mattered to so many.  You certainly mattered to me. With luck, a little of your goodness will be a part of every speech I give.

****

I have no information on flowers or charities (though I know Ross had been an avid supporter of the Milwaukee Jewish Day School in the past; http://www.mjds.org/).

Per Ross’ brother Daniel:

The funeral is going to be in Madison, Wisconsin on Friday morning, August 2, at 10:00AM at: Cress Funeral Home, 3610 Speedway Rd, Madison, WI 53705
Phone:(608) 238-3434

The burial will be at Beit Olamim, Sunset Memory Gardens, 7302 Mineral Point Road, Madison, WI 53717 on Madison’s far west side.

Come and Take It: Free Corpus to Test E-Discovery Tools

comeandtakeitI just returned from Santa Fe where I spoke on a panel with Judges Paul Grimm and Rebecca Pallmeyer at the always excellent ALI Current Developments in Employment Law program.  I opened our sessions with a presentation I call “Spoiled and Deluded: The Shakespearean Tragedy of Search in E-Discovery.”  The presentation addresses the discontinuity between what lawyers believe their search tools can accomplish and the practical limits of same.

While I was explaining the role of stop words in indexed search and lamenting what I call the “to be or not to be” problem” (i.e., the inability of some text indexing tools to find that most famous of English language phrases because its constituent words are often omitted by text parsers), Judge Pallmeyer stopped me and said, “Is that true?”

When a federal district judge pointedly asks you if what you are telling the audience is true, it’s an opportune time to catch your breath and collect your thoughts before responding.

“Yes, Judge,” I answered, “It’s true.”  

She countered, incredulously, “But surely I can find ‘to be or not to be’ if I put it in quotes, right?”

“No, Your Honor,” I replied.  “If it’s been excluded from the index, no search will find what’s not there to be found.” Continue reading

Acrobat to the Rescue: Searching Unsearchable Productions

rescueIn a perverse irony, lawyers often ‘brag’ about how little they know about information technology; but in situations where admitting confusion could help them, they clam up.  Abraham Lincoln said, “Better to remain silent and be thought a fool than to speak out and remove all doubt.”  But with respect to problems in electronic discovery, it’s foolish to stay silent.

Sadly, many requesting parties are flummoxed by what’s produced to them.  Rather than confess their confusion, they suffer in silence, opening or printing TIFF images one page at a time with nary a clue how to search what they’ve received.  And when a production arrives broken—lacking some essential element required for completeness or functionality—the silent majority often don’t know what they’re missing.  Instead, they laboriously flail away at the evidence, hoping to turn up something useful.  It’s a painful and unnecessary ordeal.

Case in point: a client received a production of about 5,000 documents; mostly e-mail messages, all produced as Adobe Portable Document Files or PDFs.  Though the documents derived from inherently searchable electronic originals, all the PDFs were created without a searchable text layer, and no extracted text or any fielded data were furnished in accompanying load files.  Ouch!

E-discovery denizens reading this will grasp the deviousness of the production.  It ruthlessly destroys any ability to search or sort the documents electronically and runs afoul of the Federal mandate stating, “If the responding party ordinarily maintains the information it is producing in a way that makes it searchable by electronic means, the information should not be produced in a form that removes or significantly degrades this feature.”  Comments to Rule 34(b) of the Federal Rules of Civil Procedure.

Innocent mistake?  Hardly.  The producing party is a Fortune 50 corporation with a storied history of discovery abuse.  It’s not their first rodeo.  Continue reading

A Load (File) Off my Mind

I hate load filesI got a call from a lawyer I don’t know on Sunday evening.  He reported that he’d received production of ESI from a financial institution and spent the weekend going through it.  He’d found TIFF images of the pages of electronic documents, but couldn’t search them.  He also found a lot of “Notepad documents.”  He’d sought native production, so thought it odd that they produced so many pictures of documents and plain text files.

As it’s unlikely a bank would rely on Windows Notepad as its word processor, I probed further and learned that that the production included folders of TIFF images, folders of .TXT files (those “Notepad documents”) and folders of files with odd extensions like .DAT and .OPT.  My caller didn’t know what to do with these.

By now, you’ve doubtlessly figured out that my caller received an imaged production from an opponent who blew off his demand for native forms and simply printed to electronic paper.  The producing party expected the requesting party to buy or own an old-fashioned review tool capable of cobbling together page images with extracted text and metadata in load files.  Without such a tool, the production would be wholly unsearchable and largely unusable.  When my caller protests, the other side will tell him how all those other files represent the very great expense and trouble they’ve gone to in order to make the page images searchable, as if furnishing load files to add crude searchability to page images of inherently searchable electronic documents constitutes some great favor.

It brings to mind that classic Texas comeback, “Don’t piss in my boot and tell me it’s raining.”

It also reminds me that not everyone knows about load files, those unsung digital sherpas tasked to tote metadata and searchable text otherwise lost when ESI is converted to TIFF images.  Grasping the fundamentals of load files is important to fashioning a workable electronic production protocol, whether you’re dealing with TIFF images, native file formats or a mix of the two.  I’ve been wanting to write about load files for a long time, but avoided it because I just hate the damn things!  So, this post is a load (file) off my mind. Continue reading

What is Native Production for E-Mail?

Rnative_emailecently, I’ve weighed in on disputes where the parties were fighting over whether the e-mail production was sufficiently “native” to comply with the court’s orders to produce natively.  In one matter, the question was whether Gmail could be produced in a native format, and in another, the parties were at odds about what forms are native to Microsoft Exchange e-mail.  In each instance, I saw two answers; the technically correct one and the helpful one. 

I am a vocal proponent of native production for e-discovery.  Native is complete.  Native is functional.  Native is inherently searchable.  Native costs less.  I’ve explored these advantages in other writings and will spare you that here.  But when I speak of “native” production in the context of databases, I am using a generic catchall term to describe electronic forms with superior functionality and completeness, notwithstanding the common need in e-discovery to produce less than all of a collection of ESI.

It’s a Database

When we deal with e-mail in e-discovery, we are usually dealing with database content.  Microsoft Exchange, an e-mail server application, is a database.  Microsoft Outlook, an e-mail client application, is a database.  Gmail, a SaaS webmail application, is a database.  Lotus Domino, Lotus Notes, Yahoo! Mail, Hotmail and Novell GroupWise—they’re all databases.  It’s important to understand this at the outset because if you think of e-mail as a collection of discrete objects (like paper letters in a manila folder), you’re going to have trouble understanding why defining the “native” form of production for e-mail isn’t as simple as many imagine.  Continue reading

Proof Finder Hits Philanthropic Goal

unicef3When I was a boy, in that innocent time before poisoned Pixy Stix, Halloween was magical.  We planned our costumes for months and mapped routes to maximize candy yields.  But it wasn’t all Batman and Casper and treats.  We also turned our milk cartons into piggy banks and cried “Trick or Treat for UNICEF” at every door  A few pennies collected with Chuckles and Charms bought a month’s worth of milk for a hungry child.  Then as now, so little could do so much to aid needy children a world away.  I’m reminded of that as I share the wonderful news that Nuix has reached its goal to raise $100,000 for charity by selling licenses for Proof Finder.

My friend Eddie Sheehy, CEO of Nuix, announced today that, “To date, Proof Finder sales have helped Room to Read and local communities build schools in Nepal and Sri Lanka, publish local-language school books and provide support for 30 girls to complete secondary education. With the funds raised since March 2013, Room to Read will establish two libraries in Delhi, India and provide a full year of secondary school education for 20 girls in India.” Continue reading

Dogged Pursuit of Direct Access Poses Risks to Counsel

No One KnowsIn any plaintiff’s case, the claimant is Exhibit A.  A claimant must be credible because, where the number of lies a jury allows a defendant varies from case to case; the person suing for money gets none.  One reason I liked trying wrongful death cases was that the victim couldn’t testify.

A common way to prove a claimant isn’t credible is by proving the claimant tells different stories about matters made the basis of the suit.  Such “prior inconsistent statements” are excluded from the rule against using hearsay testimony, not just as an exception to the rule but by being defined as “not hearsay.”[1]  So, if a defendant can lay hands on such statements, the statements are coming into evidence and may really hurt.

Nowadays, many prior inconsistent statements are found on social networking sites like Facebook, LinkedIn and Twitter.  Facebook posts and tweets with tales of actions and attitudes at odds with claims in court are splendid fodder for impeachment.  Even a Facebook photo of a claimant with a smile may serve as ammo for impeachment when mental anguish damages are sought. Continue reading

The ‘Not Me’ Factor

Not MeI’ve been skeptical of predictive coding for years, even before I wrote my first column on it back in 2005.  Like most, I was reluctant to accept that a lifeless mass of chips and wires could replicate the deep insight, the nuanced understanding, the sheer freaking brilliance that my massive lawyer brain brings to discovery.  Wasn’t I the guy who could pull down that one dusty box in a cavernous records repository and find the smoking gun everyone else overlooked?  Wasn’t it my rarefied ability to discern the meaning lurking beneath the bare words that helped win all those verdicts? 

Well, no, not really.  But, I still didn’t trust software to make the sort of fine distinctions I thought assessing relevance required. Continue reading