A Billion Dollar Fix for Free

There have lately been a boatload of good stories written about Google’s so-called ‘Billion Dollar E-Discovery Blunder.’  Yes, it was a blunder, and, though the damages are dwindling, maybe it will end up costing Google a billion bucks; but, I’m not so sure it’s all that much an e-discovery issue.  That said, I’m going to wind this post up with a suggestion of a simple technique for QA/QC in e-discovery you can use to keep your client or company from the same predicament.

First, the Blunder: Oracle sued Google claiming that Google’s Android smartphone platform infringes Oracle’s Java programming language patents.  With almost $27 billion in revenue and $6 billion in profits, Oracle is #96 on the Fortune 500 list of companies that suck at e-discovery.  Google is #92, with $29 billion in revenues and $8.5 billion in profits.  So, it’s a well-matched, Goliath vs. Goliath fight (and even Goliath is going, “Damn, they’re big and rich”).

Plus, it’s got to be personal for many folks in Silicon Valley.  Redwood City and Mountain View, California are just minutes apart, so you can imagine that when the two Larrys (Oracle’s Ellison and Google’s Page) bump into each other at Fry’s or waiting in line at the DMV, it’s can’t be all guy hugs and fist bumps. Continue reading

Box Score: Justice 1, Bullies 0

The saga of Pippins v. KPMG took another just turn today as Judge Colleen McMahon of the Southern District of New York emphatically sustained Magistrate Judge Cott’s refusal to allow KPMG to destroy thousands of hard drives.  I don’t title this post “Justice 1, Bullies 0” as a slap at KPMG.  Though I thought KPMG’s position anemic and oddly out-of-touch with an expert’s appreciation of user data on hard drives, KPMG isn’t the bully here.  No, the bully in my bullseye was the U.S Chamber of Commerce, which threw its fat wallet into the fray, selfishly attacking Magistrate Cott’s well-reasoned discovery order.  No friend of the court, the Chamber has been buying influence at the statehouse for so long, it must have decided to see what it could peddle down at the courthouse.  Happily, all that lobbyist lucre went right down the drain.  Kudos Judge McMahon! Continue reading

Aren’t You Forgetting Something?

I can hardly believe it’s taken this long to get back to blogging.  It’s been a whirlwind of new matters and teaching of late, such that I looked up from my computers to find I’d mislaid January.

This is a short post about two invaluable files often missed when parties consider what to collect and process for discovery.  If you’re not preserving, collecting and processing IPD and OST files, you may be missing some pretty important stuff.  And, if your vendor doesn’t know how to process them, you’re certainly missing something. Continue reading

Is Google Docs Secure Enough to Store Client Files?

A colleague posed the question, “Is Google Docs Secure Enough to Store Client Files?”  I shared my two cents and thought maybe some readers might be wondering the same thing.  I replied:

That question has been debated almost as long as the web has been around.  I’m not sure if you mean is it secure enough against intrusion or secure enough against loss?  My answer to both is “yes.”  Continue reading

A Bad Night in Havana

Patel v. Havana Bar (E.D. Pa. Dec. 5, 2011) breaks no new ground in e-discovery, but it makes for interesting reading on several fronts.  First, it’s a prosaic personal injury case brought by a bar patron who suffered a severe fall, either because he was sober and the bar was negligent, or because he was wasted and the bar was negligent.  The plaintiff is uncertain of his sobriety, but he’s positive the bar was negligent.  The plain vanilla context is a reminder that the obligation of e-discovery competence runs to all counsel, even those who handle the bread-and-butter stuff that fills the dockets.  Second, the case presents dueling spoliation claims and bilateral sanctions.  Everyone gets slapped down!  Finally, the e-evidence at issue–FaceBook postings and video imagery–is a welcome respite from the usual squabbling over e-mail, and points up the variety of ESI that must be considered in setting a proper scope of preservation. Continue reading

Merry Christmas

Dear Reader:

Please forgive my stealing some e-discovery bandwidth to wish you a happy holiday.  I hope you’re ensconced with those you love and the gift you’ll value most is just being together.  It’s not easy.  The stress of family, travel, crowds, expense, exhaustion, alcohol, end-of-year finances, over-consumption and under-appreciation can really push your buttons.  So, smile broadly, adjust your expectations to something less than Whoville, George Bailey and A Christmas Carol, and enjoy the moment.  It only comes once a year.

Craig

A Big Thanks to Rob Robinson!

One of the pleasures of my practice is staying abreast of what others have to say about e-discovery and computer forensics.  I try not to miss much, though the chorus of voices has grown markedly in the last five years,  The challenge is choosing wisely for the quality of discourse hasn’t kept pace with the volume.  I’m in the debt of vigilant folks like Rob Robinson, a really nice guy who takes the time to run the traps of blogs and publications to insure that many voices worth hearing are heard.

Rob is Vice President of Marketing for e-discovery service provider, Orange Legal Technologies in Salt Lake City, but like your’s truly, Rob’s based in Austin.  Rob publishes his Unfiltered Orange list through all the major networking streams, so if you want Tweet updates, you can follow @OrangeLT.  I prefer the weekly compendiums which can be seen HERE, subscribed to HERE or added as an RSS feed.

Thanks, Rob!  Great work!

A Brief Compendium of Boneheaded E-Discovery Mistakes

Earlier this year, I delivered the keynote address for a corporate event in Canada,  I called the talk, “Spoiled and Deluded: Ugly Truths about Electronic Search.”  I lamented how our happy experience with Google and online legal research has left us woefully unprepared (“spoiled”) for the extreme difficulty of search in e-discovery, then dashed a few misconceptions about the efficacy of searching ESI in accepted ways (“deluded”).  Dear Reader, we need to be brutally frank about search; because in a world where the organization of information has gone the way of the typewriter and file room, effective, efficient search is something we cannot manage without.

Search has two non-exclusive ways to fail: your query will not retrieve the information you seek and your query will retrieve information you weren’t seeking.  The measure of the first is called “recall,” and of the latter, “precision.”  We want what we’re looking for (high recall) and only what we are looking for (high precision).

Recall and Precision aren’t friends.  In e-discovery, they’re barely on speaking terms.  Every time Recall has a tea party, Precision crashes with his biker buddies and breaks the dishes. Continue reading

A Fish Story

There was an old farmer who always took the trophy in the fishing tournament with the biggest catch.  The new game warden became suspicious and demanded the farmer take him fishing.  In the middle of the lake, the farmer pulls out a stick of dynamite, lights it and throws it into the water.  Boom!  When hundreds of stunned fish float to the surface, the farmer takes out a net and snags the biggest one.  The warden is outraged.  “You can’t do that!” he screams, “Do you know how many laws you’ve broken?”  Calmly, the farmer lights another stick of dynamite, hands it to the game warden and says, “Well boy, you gonna talk or you gonna fish?”

Litigants look to lawyers for guidance in preserving electronic evidence, and lawyers, clueless about information technology, hand them a stick of dynamite and say, “go fish.” Continue reading

A Marvelous Birthday Present for the E-Discovery Community

Today, December 1, 2011, marks the fifth “birthday” of the federal e-discovery rules amendments. Five is the age when we leave the idle idylls of early childhood and take our first steps on the road to becoming a skilled, educated and productive adult. Five years out from the rules amendments, we’ve yet to see the legal community embrace the ABCs of e-discovery.  Educational resources remain sparse and superficial. Worse, many lawyers cling to the delusion that they can be competent advocates without understanding digital evidence in a world where nearly all evidence is digital. Most lawyers lack any training or tools to examine, sort or search electronically stored information.  Lawyers have lost touch with evidence.

Birthdays and gifts go together, and I can’t imagine a better or more timely “gift” to the e-discovery community than the introduction of a spectacularly powerful software tool called Proof Finder.  For the breakthrough price of $100 dedicated entirely to supporting child literacy, purchasers of Proof Finder will snag a tool having the core capabilities of e-discovery platforms costing thousands of dollars more.  It’s a tool with the power and price tag to get lawyers back in touch with evidence. Continue reading